ITechLine
ITechLine Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ITechLine has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do NOT purchase!", "Big scam. Stay away. Try some of the phone numbers yourself".
Most users ask ITechLine for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ITechLine has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do NOT purchase!", "Big scam. Stay away. Try some of the phone numbers yourself".
Most users ask ITechLine for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sandy Creek, North CarolinaCANCEL
- Unable to cancel
- Poor customer service
Preferred solution: CANCEL
User's recommendation: Do NOT purchase!!
Cancelled order - still billed - no product received
Preferred solution: Full refund
User's recommendation: Big scam. Stay away. Try some of the phone numbers yourself
Cancel order
Preferred solution: Cancel upcoming orders
WORST COMPANY EVER! DON'T GET SCAMMED!!
- Worst agents every only wanted more money are not smart
Preferred solution: Full refund
201-991-**** etechlive (or itechline)
Indian man called my work phone. A lot of noise in the background.
Caller: I'm calling from tech support to correct your Windows error. Me: Oh, great! (ironically, I had had an error this day) Caller: Can you tell me what is on your screen? Me: What do you mean?
Caller: What do you see on your screen? Me: (This where I got suspicious because I didn't understand his question) May I ask who's calling? Caller: I'm calling from "etechlive" (later found out it was itechline, from a google search). Look at the bottom left of your keyboard.
Tell me what the second key from the left is. Me: The Windows button. Caller: Press that button and "R" at the same time. Me: (I catch on that its a scam).
How do your company and my comany work together. Caller: ...(confused) Me: Can I speak with your manager? Caller: Okay, okay, okay. Just hang up the phone.
Me: I want to speak with your manager! Caller: Hand up the phone, Mam. Hang up the phone! Hang up the phone!
Me: (freaked out) What is your name? Caller: Hang up the phone! Hang up the phone! Hang up the phone!
Hang up the phone! Hang up the phone! Hang up the phone! Hang up the phone!
Hang up the phone! Called internal tech support at work and let them know.
Itechline call - caller ID said Nayak A
- Pressure tactics
Preferred solution: leave me alone
Phone Intimidation
Never speak with ITechline
Harrassment
Do not under any circumstances contact Itechline. After they complete business with you they will hound you for further business.
They will attempt to extort money from you. They will goad you into a screaming match and then pretend that you are the one that started it. They will take you for about $200 and yes they will fix your complaint but they will cause others. If you value your money and you value your computer then get a friend that is good with computers to help you out.
I repeat: do not under any circumstances contact Itechline. If the world was going to end and you talking to them is the only way to save, then let the world end.
- Person cannot speak english
- Getting harrassed
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Petersburg, FloridaResolved: Scammed by OnlineTech247.com
Unfortunately I posted this complaint prematurely. The next day I received a call from this company telling me they were having tech difficulties. I apologize to them.
Preferred solution: Full refund
I was scammed!!!
Preferred solution: Full refund
Fell for the initial ITechline Scam.
SCAM...all day long!
It's a good thing i didn't fall for it!
Today (7/2/14) I sent the following e-mail to the addresses listed as Support and Billing for itechline:
Hi Thomas. Thanks so much for calling me today. Last year you helped me fix my severely damaged computer (costing only $100). My computer has been so much better since then!
However, I wanted to provide you with a list of the reasons why I think your company and services are a scam:
1. The business is NOT BBB accredited. This is not always the sign of a phony business, but it is something to be aware of.
2. YOU called ME, not the other way around. That’s odd. I was not in need of any service. It was running perfectly fine for me! However, you quickly found so many problems with my computer (e.g. Trojan viruses) that it was now in grave danger. Why did iTechLine call me and find so many harmful files that had been entirely wiped out exactly 1 year ago instead of kindly calling me to check on my satisfaction with their services at any time earlier? 6 months ago? 3 months? How did you happen to call and “discover” all of these files that are harmful to my computer right before the 1 year warranty would expire?
3. Your calls all came from an UNREGISTERED phone number. Why would a business need a restricted number? Also, you gave me a list of numbers that I could use to call you back, but you then had to hang up and call me. Why was this necessary? This is suspicious.
4. I read a complaint online: http://www.complaintsboard.com/complaints/i-techlive-systems-pvt-ltd-fake-company-c705582.html
5. another complaint here: http://itechline.pissedconsumer.com/scam-201401****1399.html
6. And don’t forget this one! http://itechline.pissedconsumer.com/
7. “Information about iTechLine was first submitted to Scambook on Oct 12, 2011. Since then the page has accumulated 104 consumer complaints. On average users reported $385.32 of damages. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Apr 30, 2013.” http://www.scambook.com/company/view/13014/iTechLine
Thomas, I’ll make sure to stop by the next time I make it to 6701 Democracy Blvd Suite 300 in Bethesda MD!
Best Regards,
--
Tried to rob me $600 for unneeded virus repair work
Got a call in Jan. 2014 from Microsoft, said I have many trojan horses and mal ware
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My computer completely locked up with a screen telling me to call this number. I could not exit, delete or do anything else.
Since it was a Microsoft site, I went ahead and called. They did get it straightened out for me. And yes, I did pay the $199.00 for a year service. The next day, it locked up again so I called backed.
Once again they got it straightened out for me. They have also follow-up a couple to times to make sure the computer was still not causing me any problems At this point I haven't had any problems with them